BEWARE OF NETGEAR SCAM. I PURCHASE A NETGEAR ROUTER ONE YEAR AGO AND TECH SUPPORT WON'T FIX THEIR CONFIGURATION.!!!!!BEWARE WE SHOULD NOT HAVE TO PAY FOR TECH SUPPORT $60.00 IF IT IS A PROBLEM WITH THEIR WIZARD OR CONFIGURATION PROBLEM. THIS IS AN INTERNAL MATTER OF THE COMPANY.
I JUST MOVED TO NEW LOCATION AND HAD PROBLEM WITH NETGEAR CONFIGURATION, BECAUSE WIZARD COULD NOT FIX THE PROBLEM NOR THE CD PROVIDED. CONTACT NETGEAR TO HELP WITH THIS PROBLEM BEING THAT IT IS A PRODUCT SERVICE THAT CAN ONLY BE FIX BY ONE OF THEIR TECH. NO TECH WOULD HELP WITH THE PROBLEM UNLESS THE CLIENT PAY 60 DOLLAR FOR THEM TO FIX AN INTERNAL CONFIGURATION. AFTER SPEAKING TO OVER 10 DIFFERENT TECH AND SENDING E MAIL TO TECH TO FIX THE PROBLEM THEY HAVE NOT RESOLVE THE ISSUE AND DEMAND THAT YOU PAY FOR TECH SUPPORT TO FIX IT. TO ME THIS IS A SCAM AND CLIENT SHOULD BE ADVISED THAT IF THEY HAVE PROBLEM IN THE FUTURE THAT THERE IS NO TECH SUPPORT TO FIX THE PROBLEM WITHOUT RENEWING YOUR WARRANTY FOR THE PRODUCT. WHICH HAS NOTHING TO DO WITH THEIR CONFIGURATION OR WIZARD PROBLEM.
I ADVISE USER TO BEWARE THIS SCAM AND SELECT A MORE RELIABLE SERVICE AS LYNKSYS ROUTER. BIRKLIN IS SLOW AND HAS ISSUE TOO YET THEY PROVIDE SERVICE IF YOU HAVE SETUP PROBLEM.
I JUST MOVED TO NEW LOCATION AND HAD PROBLEM WITH NETGEAR CONFIGURATION, BECAUSE WIZARD COULD NOT FIX THE PROBLEM NOR THE CD PROVIDED. CONTACT NETGEAR TO HELP WITH THIS PROBLEM BEING THAT IT IS A PRODUCT SERVICE THAT CAN ONLY BE FIX BY ONE OF THEIR TECH. NO TECH WOULD HELP WITH THE PROBLEM UNLESS THE CLIENT PAY 60 DOLLAR FOR THEM TO FIX AN INTERNAL CONFIGURATION. AFTER SPEAKING TO OVER 10 DIFFERENT TECH AND SENDING E MAIL TO TECH TO FIX THE PROBLEM THEY HAVE NOT RESOLVE THE ISSUE AND DEMAND THAT YOU PAY FOR TECH SUPPORT TO FIX IT. TO ME THIS IS A SCAM AND CLIENT SHOULD BE ADVISED THAT IF THEY HAVE PROBLEM IN THE FUTURE THAT THERE IS NO TECH SUPPORT TO FIX THE PROBLEM WITHOUT RENEWING YOUR WARRANTY FOR THE PRODUCT. WHICH HAS NOTHING TO DO WITH THEIR CONFIGURATION OR WIZARD PROBLEM.
I ADVISE USER TO BEWARE THIS SCAM AND SELECT A MORE RELIABLE SERVICE AS LYNKSYS ROUTER. BIRKLIN IS SLOW AND HAS ISSUE TOO YET THEY PROVIDE SERVICE IF YOU HAVE SETUP PROBLEM.
